If the tool does not start
Your browser does the compression. It needs capabilities that older browser versions may not provide.
Things to try
- Check that JavaScript is enabled for this site.
- Update to the newest browser version available for your device. If that is not possible, try another device you trust.
- Close tabs you do not need. Processing a large PDF can use more memory than your device has, even when the file is within the size and page limits.
- Check that the original file opens correctly and that the PDF is not password protected.
Chrome 49 / Firefox 52: Scanned PDF copies: up to 20 MiB and 10 pages. JPG and PNG: up to 100 MiB. HEIC is unavailable here. Some PDF features, including embedded color profiles, are not supported. Your document stays on this device. JPEG2000 scans need Firefox 52 or a newer browser. You can save the PDF or download all its pages as JPG in a ZIP with one click. PDF preview and individual page downloads from preview are unavailable.
An older computer is not the same as an older browser
A device’s age alone does not determine whether compression works. Browser version, available memory and operating-system updates also matter. Long PDFs can take considerably more time than a single image.
You can read the guides and privacy information without running the compression tool.
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